Refund policy

Return & Refund Policy

Policy:

• Returns accepted for 14 days
• $7.99 flat rate return shipping

  $7.99 flat rate return shipping

• 5% restocking fee

  5% restocking fee

• No final sale items

Because our products are made to order, (Print on Demand) we do not accept returns or exchanges for:

• incorrect size selection
• incorrect color selection
• change of mind
• buyer’s remorse

Please review sizing charts and product details carefully before placing your order. Every effort has been made to assure that you locate, and are happy with the item you are ordering. 

If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 14 days of delivery. Include your order number and clear photos showing the issue. (Up to 6 photos)

If your claim is approved, we will offer either:

• a replacement item at no additional cost, or
• a refund to your original payment method, minus the above mentioned fees.

Damaged or defective items do not need to be returned unless we specifically request it.

If your order is lost in transit or arrives with a shipping-related problem, please contact us and we will work with our production partner to resolve the issue.

IMPORTANT: To start a claim, contact us at:
[support@freeflightmerch.com]

Please include:

• your full name
• order number
• a brief description of the issue
• clear photos of the product and problem (Up to 6 photos)

We reserve the right to refuse refund or replacement requests that are reported outside the 14-day window or that do not include sufficient supporting information.